Welcome to “Service plus”!
The journal is open to authors from around the world
Service Plus is Russia’s first and so far the only interdisciplinary peer-reviewed periodical that specializes in matters related to the services sector of economy

Welcome to Service plus!


ISSN: 2413-693X (Online) | ISSN: 1993-7768 (Print) | DOI 10.22412/1993-7768

The Editorial Board believes that the development of modern post-industrial society has led to the rethought value of service problems. In fact, the society of the XXI century is the service society. The study of the service sector has special characteristics, because the science of service is an integrative field of knowledge accumulating the results of many researches. The core elements of serviceology (the science of service) are classification and determination of the structure of human needs and the development of ways of their effective satisfaction. The main object of serviceology is the creation of integrated knowledge system in providing services which are based on studies of consumer behavior in conditions of modern market development.

The Service Plus Scientific Journal bases its activities on the principles of promotion of education, humanism, social justice, patriotism and tolerance.

Phone: +7 (495) 940-83-63 *395, e-mail : redkollegiamgus@mail.ru, editor-in-chief e-mail : kortunov@live.com

new articles

«SHADY» BUSINESS IN TOURISM AND ECONOMIC SECURITY OF RUSSIA

With the growth of inbound tourism of the People’s Republic of China in the Russian Federation, many experts expected large economic infusion into our economy; however, most of the tourism income goes back to China, and this fact significantly undermines the economic security of our state. It is connected primarily with the activities of transnational organized crime and the implementation of the “grey” schemes in the tourism sector despite the fact that tourism in the Russian Federation is recognized as a priority sphere of the national economy at the state level.

DEVELOPMENT OF TOURISM IN RUSSIA AND FINANCIAL POSSIBILITIES OF THE POPULATION

The development of tourism is significantly influenced by two main criteria: the availability of means and free time. It is the financial factor that is an obstacle to the development of mass tourism and consumer demand for goods and services. This article is devoted to determining the categories of the population and the distribution of the population of the Russian Federation by their ability to realize their opportunities for travel, and also to find ways of solving this problem.

AN INTEGRATED ASSESSMENT OF TOURIST RESOURCES OF ZADONSK DISTRICT OF LIPETSK REGION

he article gives an integrated assessment of tourist resources of Zadonsk district of Lipetsk region. The choice of this territory for analysis is due to the fact that a special regional level economic zone of tourist-recreational type “Zadonshchina” has been created here. The established autotourist cluster should unite enterprises and organizations that provide tourist and related services to create civilized conditions for autotourists. Such a unique platform for investments requires integrated analysis of the conditions for its development.

THE USE OF MODERN STAFF TECHNOLOGIES IN THE HOSPITALITY INDUSTRY (BY THE EXAMPLE OF MOSCOW HOTELS)

This article describes the conceptual apparatus of modern staff technologies in all spheres of activities relating to personnel management, and specifically examines selection, recruiting, hiring, training, development, assessment, staff motivation. It also includes the classification of types of staff technologies, reflecting the specificity and the complexity of this concept.

SUSTAINABLE DEVELOPMENT OF AGRICULTURAL TOURISM BASED ON THE USE OF THE POTENTIAL OF RURAL AREAS

The article is devoted to the sustainable development of agricultural tourism as a promising area for public benefit and economic activity. The subject of the article is agricultural tourism as an emerging direction of tourist and recreational activities in Russia. The aim is to study the sustainable development of agricultural tourism based on the potential of rural areas.

ECONOMETRIC FORECASTING OF THE INFLUENCE OF PRODUCTION FACTORS ON THE COST PRICE REDUCTION OF A PRODUCT

It is true that the cost price of product is one of the most important general economic indicator of the organization’s activity, which reflects the efficiency of the use of production resources, the introduction of the latest progressive technologies and equipment, characterizes the degree of improvement in production, management and organization of labor. Key production factors that determine the greatest impact on the cost price of product of Kuzbass coal mining enterprises were investigated and identified in the article, on the basis of correlation-regression analysis.

SUBSTANTIATION OF A METHOD FOR MONITORING AND CONTROLLING ELECTRICITY CONSUMPTION

In this paper a method is substantiated for predicting the daily electricity consumption level for each day of a whole year, taking into account the seasonal factor, based on only twelve actual electricity consumption data by the months of the year. A mathematical model is described for monitoring and controlling the level of electricity consumption on a daily basis.

ASSESSMENT OF MEDICAL SERVICE QUALITY IN THE CONTEXT OF CHANGING INDUSTRIAL STATUTORY AND LEGAL REGULA-TIONS

Currently, there is an increase in the activity not only of consumers of medical services in online publications and information portals, due to the opportunity to express their assessment of medical service quality and attitude to the organization of medical care in free form, without restriction of closed issues in the formalized questionnaire of the Ministry of Health of the Russian Federation, engaged in research of the attitude of consumers to the issues of ensuring the medical service quality and its accessibility.

MODERN ASPECTS OF THE INVESTMENT CLIMATE IN RUSSIA

At the present time in the conditions of economic crisis, for sustainable economic growth and innovative renewal of the economic sectors, Russia needs to create a favorable investment climate, which was the subject of this study. The aim of the article is to study modern aspects of the development of the investment climate in Russia. In this process, the main tools of stabilization should be not only new efficient enterprises and the integration of advanced technologies, but also the enhancement of the qualitative functioning of national economy investment institutions.

DEVELOPMENT OF THE DIGITAL SERVICE ECONOMY AND ITS IMPACT ON THE LABOR MARKET

The article considers the concept and essence of the service economy, shows its significance and services included in it. The main objective of the research is to study the development of the service economy in the conditions of the fourth industrial revolution. It is shown that the service economy is becoming digital. It is noted that digital technologies lead to transformations of human behavior, which is connected with fundamentally new information communications developing in the digital economy.

PARTICULARITIES OF ORGANIZATIONAL CULTURE OF A FLAGSHIP UNIVERSITY

The aim of implementing reform of the higher education in Russia is to turn promising Russian universities into bastions of innovative economy. There have been federal universities, national research universities and flagship universities during the last ten years in the country. The Ministry of Education and Science plans to increase the number of flagship universities up to 120. Thus, this type of universities – flagship universities – will be the most numerous in the country.

CONCEPT OF TIME IN THE PHILOSOPHICAL CONCEPTS OF ARISTOTLE AND HEGEL AND THEIR CONNECTION WITH THE QUANTUM THEORY

The article is an introduction to the analysis of the concept of time in terms of the most famous and significant philosophical concepts of the last centuries in their connection with the concept of Aristotle. The basic concepts of the Aristotelian ontology, including time, are briefly analyzed, and an attempt is made to point out the immediate relevance of the Aristotelian ontology for the current philosophy of science.