Welcome to “Service plus”!
The journal is open to authors from around the world
Service Plus is Russia’s first and so far the only interdisciplinary peer-reviewed periodical that specializes in matters related to the services sector of economy

Welcome to Service plus!


ISSN: 2413-693X (Online) | ISSN: 1993-7768 (Print) | DOI 10.22412/1993-7768

The Editorial Board believes that the development of modern post-industrial society has led to the rethought value of service problems. In fact, the society of the XXI century is the service society. The study of the service sector has special characteristics, because the science of service is an integrative field of knowledge accumulating the results of many researches. The core elements of serviceology (the science of service) are classification and determination of the structure of human needs and the development of ways of their effective satisfaction. The main object of serviceology is the creation of integrated knowledge system in providing services which are based on studies of consumer behavior in conditions of modern market development.

The Service Plus Scientific Journal bases its activities on the principles of promotion of education, humanism, social justice, patriotism and tolerance.

Phone: +7 (495) 940-83-63 *395, e-mail : redkollegiamgus@mail.ru, editor-in-chief e-mail : kortunov@live.com

 

new articles

THE REDEVELOPMENT OF INDUSTRIAL AREAS INTO NEW TOURIST ATTRACTIONS IN RUSSIA: FACTORS OF PROJECTS’ SUCCESS

The article presents the analysis of the redevelopment of industrial areas in Russian cities in the context of the possibilities for appearing the new secondary (and the primary ones in the future) attractions. It appears that domestic urbanists, and town planners, and tourism researchers do not pay enough attention to the industrial renovation as the source of tourist potential and appeal. The Central aim of the article is identification and justification of those factors that have the greatest importance from the point of view of renovating projects’ success, regeneration and revitalization of industrial zones.

TOURISM RESOURCES OF MOSCOW (BY THE EXAMPLE OF THE WEST ADMINISTRATIVE DISTRICT)

The article examines tourist facilities, which are located in the West part of Moscow and belong to the Fili-Kuntsevo area. The author distinguishes and analyzes three types of tourism resources — historical, cultural and natural. The author uses wide variety of sources and literature for their characteristics: annals, chronicles, memoirs, letters, research. The historical monuments should include Kuntsevskoe gorodishche (literally “the settlement Kuntsevo”) and Poklonnaya Gora (literally “Bow-down Hill”).

PROBLEMS AND PROSPECTS OF TOURISM CLUSTERS IN THE REGIONS OF THE NORTHWESTERN FEDERAL DISTRICT

The tourist potential of regions of the Northwestern Federal district (NWFD) is studied by the author in the context of the rating, compiled by the magazine “Rest in Russia” [“Otdykh v Rossii”] and the center for information communications “Rating”, which has analyzed the tourist attractiveness of Russian regions.

DEVELOPMENT OF INTERCULTURAL COMMUNICATION IN TOURISM

The state policy of the Russian Federation in the sphere of domestic and inbound tourism is quite active. The final Federal target program “Development of domestic and inbound tourism in the Russian Federation (2011–2018)” and the ongoing work on the project of the new program document proves that tourism is one of the priorities of the domestic economy. The current tourist industry and infrastructure have formed the basis for the development of a variety of tourist programs and routes.

THE SITUATION OF THE TOURISM ROUTE NETWORK AND PROGRAMS ON ECOLOGICAL ISSUES IN IRKUTSK OBLAST

The study of the state of the tourist route network and related programs is a good indicator of the state and development trends of the tourist sphere of the territories. This approach becomes particularly relevant when this phenomenon is associated with the development of tourism within the vast UNESCO World Heritage Sites, which include Lake Baikal. The aim of the study was the identification of the state of the tourism route network and programs on ecological issues in Irkutsk oblast.

METHODICAL FOUNDATIONS OF ACTIVE TOURISM DEVELOPMENT IN THE SMALL BEND OF THE DON

The Volgograd Region is a promising region for the development of many types and forms of active tourism. The combination of unique natural conditions creates all the necessary prerequisites for the recreational development of the region, especially in the field of active tourism. The large size of the territory (112.9 thousand sq. km.) determines the development of the existing recreational zones and the creation of new ones, promising for the organization of tourism.

PROBLEMS OF FORMATION OF BUDGET EXPENDITURES IN THE CONDITIONS OF DEFICIT BUDGETS

Object. The article considers problems of formation and regulation of the expenditure of the state budget. The subject of analysis: dynamics of the major indicators of the budgets of 2015-2017. The subject of the study. The article deals with conditions and factors affecting the formation of budget expenditures in the current conditions in the context of the more General problems of budget planning. Goal:  to identify ways of overcoming the problems of forming and management of budget expenditures because of unfavorable conditions and factors (slow economic growth, sanctions and other reasons).

THE DEVELOPMENT OF SMALL BUSINESS IN THE SPHERE OF CONSUMER MARKET AND SERVICES AS A FACTOR OF ECONOMIC GROWTH (ON MATERIALS OF THE REPUBLIC OF KHAKASSIA)

This article focuses on the nature and role of small business in the sphere of consumer market and services as an important condition of economic growth. The article presents the analysis of the state of small business in the federal subjects of Russia – the Republic of Khakassia, and summarizes its development, the structure of small business by the number of enterprises in different activities.

SERVICE “MASTER CLASS” AS AN EFFECTIVE METHOD OF MERCHANDISING IN THE RESTAURANT INDUSTRY

This article shows the expediency of developing the service “master class” as an effective method of merchandising, aimed at forming consumer preferences, promoting sales of products and services in the restaurant industry. Taking into account that in modern market conditions it is becoming increasingly difficult for public catering enterprises to achieve advantage over competitors basing on price, range, promotion or location…

CONCEPTUAL AND METHODOLOGICAL JUSTIFICATION OF HUMANITARIAN EXPERTISE OF TECHNOLOGICAL PROJECTS

The subject of consideration in this article is a humanitarian examination. The authors’ research object was technological projects, processes, technology and technical in general. The article raises the problem of theoretical and methodological foundations of humanitarian expertise of technological projects and processes. The urgency of considering this problem is manifested in connection with the development of scientific and technological progress and the penetration of technology into all spheres of human life.

YOUTH POLICY IN FORMING PARTICIPATORY CULTURE

Youth policy and the youth in Russian politics are the central theme of the article. The author identifies contemporary issues and promising areas for developing youth policy and youth participation in policy-making within participatory culture development. By the example of “NIU “MPEI” (“National Research University “Moscow Power Engineering Institute”) branch in Volzhsky, Volgograd region, it is proposed to establish a public organization in the form of social movement in the development of university and society communication networks.

URBAN PLANNING AND TOURISM DEVELOPMENT IN BUDAPEST

Budapest was born in 1873, in the period of the Austro-Hungarian Monarchy, when the three towns – Pest, Buda, Óbuda – were united. This development encouraged new constructions representing the role, the weight and the growing prestige of Budapest in the Monarchy. The constructions made Budapest one of the biggest, most systematic and modern cities in Europe. In this process the Millennium Exhibition (1896) played a key-role while creating the image of the present Budapest.

NORDIC SYMPOSIA OF TOURISM AND HOSPITALITY RESEARCH AS A NETWORK FOR RUSSIAN-EUROPEAN ACADEMIC COOPERATION DEVELOPMENT

The article describes the experience of representatives of Russian state university of Tourism and Service participation in the annual Scandinavian Symposia of tourism and hospitality researchers, which has been gradually formed as a large scientific community over 25 years and has been an important platform for Russian-European academic cooperation in recent years.

PROTESTANT PROJECT: FIVE HUNDRED YEARS LATER

Five hundred years ago, the Wittenberg monk Martin Luther posted his famous Ninety-five Theses on the door of All Saints’ Church, thus giving birth to the New Europe. That is, not even the New Europe, but simply Europe. For it is from this moment that humanity witnessed the formation of a unique European civilization and European values – values which have survived to this day.